Privacy Policy

1. Information We Collect

We collect information that you voluntarily share with us when you use our website, submit forms, request information, or communicate with us. This includes:

• Personal Information: Your name, email address, phone number, and basic educational details
• Academic Information: Qualifications, preferred courses, and career interests shared by you
• Communication Data: Messages, enquiries, and interactions with our support or counselling team
• Technical Information: IP address, browser type, device details, and website usage data collected automatically

2. How We Use Your Information

Your information is used only for legitimate and transparent purposes, including:

• Providing education counselling and helping you choose suitable courses
• Responding to admission-related queries and application requests
• Sharing updates related to courses, universities, and services you request
• Improving our website performance, services, and user experience
• Sending promotional or informational communications, only if you have given consent
• Meeting legal, regulatory, or compliance requirements

3. Information Sharing

Your personal information may be shared only in the following limited situations:

• Educational Partners: With universities or institutions, only to assist with admissions or counselling requested by you
• Service Providers: With trusted partners who support website operations, communication, or analytics
• Legal Obligations: When disclosure is required by law or regulatory authorities
• Your Consent: When you explicitly agree to share your information

We do not sell, rent, or trade your personal information to any third party.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how users interact with our website
• Improve site performance and functionality
• Remember your preferences and settings
• Measure advertising and marketing effectiveness

You can manage or disable cookies through your browser settings at any time.

5. Your Rights

You have control over your personal information and may exercise the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal limits
• Portability: Request your data in a transferable format
• Opt-out: Unsubscribe from promotional communications at any time
• Objection: Object to specific data processing activities

6. Data Retention

We retain personal data only for as long as it is necessary for the purposes stated in this policy:

• Account-related data: Until account deletion or extended inactivity
• Communication records: Retained for operational and compliance purposes
• Academic information: As required for counselling or regulatory needs
• Marketing data: Retained until you withdraw consent

7. Third-Party Websites

Our website may include links to external websites. We are not responsible for the privacy practices, content, or security of third-party sites. Please review their respective privacy policies before sharing information.

8. Children’s Privacy

Our services are intended for users aged 16 years and above. We do not knowingly collect personal information from children. If such data is identified, it will be removed promptly.

9. Updates to This Policy

This Privacy Policy may be updated to reflect changes in legal, technical, or business requirements. Any significant updates will be communicated through:

• Updates published on this page
• Email notifications, where applicable
• Visible notices on our website